Basic Guardianship Services


Support of a designated HSI Student Advisor

Each of our students is allocated a local Student Advisor. This person lives close to their school and has experience in child safety and welfare.

Orientation visit

Students are visited by their Student Advisor within 2 weeks of arrival, to assist with the transition to their new environment.

Telephone and email contact with Student Advisor

Students can contact their Student Advisor for assistance with issues relating to their studies, social life, living arrangements and health.

Academic school reports sent to parents

We ensure that all school reports for our students are sent to the natural parents.

Assistance with host family arrangements for exeat weekends and mid-term breaks

Our team organise host family placements for students who require them during school closures. Day school students must take HSI host family accommodation for the duration of their programme.

Assistance with taxi transfers

We arrange transfers with our trusted taxi partners for arrivals, departures and holiday periods.  All drivers are police-checked.

Access to HSI Head Office: Monday – Friday

Students can call upon our Head Office team for assistance during office hours.

24/7 emergency contact

Our emergency telephone is available for students to call 24 hours per day, 7 days per week.

Emergency visits

Safety of our students is our primary concern, so our Student Advisors are on-call to assist with any emergencies (chargeable on Standard Guardianship).

Incident reports

Following resolution by the HSI team of any emergency issue, a full written report is provided to parents.

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Additional Services with Standard Guardianship

7 face-to-face visits, minimum of two per academic term

Student Advisors will meet with students regularly to monitor academic and social progress.


One visit will include attendance at a Parent-Teacher evening

Our Student Advisors attend one of these evenings per year, to discuss each students’ academic progress with teachers.


Academic, social and welfare progress reports following each face-to-face visit

Following each face-to-face meeting and Parent-teacher evening, our Student Advisors write a detailed progress report.


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Host father helping student
Host mother helps exchange student with hair


Our guardianship services are accredited by the highest bodies in the UK and Ireland. We a proud to worth within AEGIS and AGPI guidelines.


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